Hiring for Process Manager - General Insurance - Pune / Bangalore in Bengaluru/Bangalore, Pune for Exp. 5 - 10 yrs at The RedWood Horizon.

  • Esteemed client of Orion TrueTech Services India
  • Pune, Maharashtra, India
  • Oct 12, 2017
Full time BPO, ITES & Customer Service Jobs

Job Description

Job Description:Pre-requisites Should have been a Process Manager (or an AM - Operations) at least for 2.5 year in his/her previous role&amp amp nbsp Minimum span of control 20-25 (though 30-40 would be ideal)- Should be handling Team Leads or AM' s Prior experience in General Insurance would be preferable ( Can be from other insurance background also) Working knowledge of PI tools like Lean / Six Sigma would be beneficial though not mandatory Overseas transition experience. At least 1 or 2 onsite assignment would be preferred Basic Competencies (moderate to strong for at least 4 out of 6 below) Demonstrates strong interpersonal skills is able to build a climate of trust and a healthy working relationship Willingness to make difficult and unpopular decisions Good issue identification and problem solving skills both at a process level as well as while handling people Strong with numbers sound analytical skills reflecting capability of analyzing reports / MIS Good administrative skills eg: keeping records simple with minimum duplication Capability of thinking out of the box / constantly looks for process efficiency opportunities Good written &amp amp amp verbal Communication skills