Hiring for Customer Care Executive Mysore for Exp. - 1 Years at Hinduja Global Solutions Limited..

  • Esteemed client of Orion TrueTech Services India
  • Mysore, Karnataka, India
  • Nov 10, 2017
Full time BPO, ITES & Customer Service Jobs

Job Description

Job Description:Job Description: Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications. Follow up to ensure that appropriate actions were taken on customers requests. Refer unresolved customer grievances or special requests to designated departments for further investigation. Desired Profile:- Customer Service Executive plays a critical role in providing an interface between customers and the client/company. We are looking for candidates who have good communications skills, interpersonal skills and can handle stress well. The candidate should possess good listening skills, and the ability to think quickly, to make a recommendation or solution to the customers problem. The major skills and competencies required for this role: Good communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Basic Computer knowledge Any Graduate/ Undergraduate Any Freshers/ Experienced Age Limit: 18 Years 30 Years Walk in timings: 10:00 am to 4:00 pm HR Contact: Dakshayani Contact Number : 9742073539 Mention Dakshayani as a reference on top of your resume when you reach our office VENUE:- Hinduja Global Solutions Mythri Arcade, 2nd &amp 3rd Floor 2766/3 CH 50, Kantharaj Urs Road Saraswathipuram Mysore - 570 009, India