Hiring for Customer Care Executive for International Voice Process in Asansol, Burdwan for Exp. 0 - 5 yrs at IGLOBAL IMPACT ITES PVT LTD.
Esteemed client of Orion TrueTech Services India
Mumbai, Maharashtra, India
Nov 14, 2017
BPO, ITES & Customer Service Jobs
Job Description:We are hiring Fresher|Experienced candidates for International voice process.& amp nbsp Job Description:& amp nbsp The Customer Care Executive position interfaces with customers via outbound calls, inbound calls or through the Internet depending upon client requirements for the purpose of selling basic products and services related to Website Designing & amp amp Development | Mobile Application Development | Digital Marketing etc. This position is responsible for processing customer orders and sales, providing | receiving information, selling client products|service, as well as providing basic customer service support.& amp nbsp Essential Functions | Core Responsibilities:& amp nbsp Ability to effectively communicate, both verbally and written Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) Clarify customer requirements probe for understanding and appropriately provide the required services/package to the customer. Listen attentively to customer needs and concerns demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain enhanced knowledge & amp amp selling skills of services related to Website Designing & amp amp Development | Mobile Application Development | Digital Marketing etc.& amp nbsp Demonstrate patience in all customer contact situations including maintaining a pleasant and professional tone and manner Participate in activities designed to improve customer satisfaction and business performance May offer additional products or services Disclaimer :& amp nbsp The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.& amp nbsp Walkin Interview with your updated CV, Timings: Monday to Friday| Between 2 pm - 6 pm IGLOBAL IMPACT ITES PVT. LTD. (IGI),& amp nbsp & amp nbsp WEBEL IT PARK, E & amp amp G MODULE,& amp nbsp & amp nbsp DURGAPUR, WEST BENGAL, INDIA: 713208 Call : +91-8101244343| +91-9832504040 & amp nbsp Email: firstname.lastname@example.org Website: www.igiworld.net Salary: INR 80,000 - 3,00,000 P.A. Salary is not constraint for the right candidate + Incentives every month Industry: BPO / Call Centre / ITES Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations Role Category: Voice Role: Telecalling/Telemarketing Executive
About Esteemed client of Orion TrueTech Services India