Travel Support Associate

  • SkyBrowser Private Limited
  • Mohali, Chandigarh, India
  • Jan 07, 2018
Full time BPO, ITES & Customer Service Jobs

Job Description

Position: Travel Support Associate (Amadeus Must)

 

  • Voice profile handling Inbound CS & Sales Calls from US customers.

 

  • Proven work experience as a Travel agent (at least 1 year).

 

  • Selling Air fare Packages to customers.

 

  • Handling Post Booking queries like seat assignment / baggage inquiries / date change / cancellations.

 

  • First Call Resolution Dealing with customer queries and complaints

Key Activities:

  • Proven work experience as a Travel agent (at least 1 year) or International BPO.
  • Excellent knowledge of GDS systems (Amadeus and Sabre).
  • Strong sales Skills
  • Ability to Interact, Communicate and Negotiate effectively
  • Sound Knowledge of US domestic and international travel trends
  • Willing to work 24*7 / Night Shifts
  • Should be flexible for inbound voice process.

Job Specifications:

  • Fluent English communication skills.

 

  • Undergraduate/Graduate/Fresher’s can apply.

 

  • Attention to detail.

 

Offering:

  • Salary + Incentives (Best in Tricity) + Cab Facility
  • Experience: 1-5 years in International Process + Knowledge of Amadeus.

 

Walk In Days: Monday - Friday

Timings: 4 - 8 PM

Contact Person: Sachin, Shashi

Mail Id: Hiring@skybrowser.in

Contact No. : 9878994304, 7087216800

Address: ITBT, Building No. 878, JLPL, Sector 82, Mohali