Hiring for Job Opening - Voice Coach/ Voice &amp Accent Trainer in Trivandrum, for Exp. 2 - 7 yrs at Green Thumbs.

  • Esteemed client of Orion TrueTech Services India
  • Trivandrum, Kerala, India
  • Jan 13, 2018
Full time Banking, Finance & Insurance Jobs

Job Description

Job Description:Hi, I would like to share a job opening with you for the position of with a leading Insurance Company for Voice Coach/ Voice &amp amp amp Accent Trainer Designation - Voice Coach/ Voice &amp amp amp Accent Trainer Work Location - Trivandrum Principal Accountabilities Aspirants role would consist of conducting New hire training batches, soft skills and communication modules for the entry level profiles in the organization Coordinate and ensure availability of training logistics for the sessions Maintain detailed feedback/attendance on the participants Conduct regular feedback sessions to help the participants come up the learning curve Ensure calibration and conduct interviews for the potential hires at the entry level Compile daily reports, pre-training and post training reports Conduct floor walk, call barging to identify the training needs Conduct assessments for the participants Measure training effectiveness: Tracking VOC (Voice of Customer) Content development skill set: Training content and manuals when needed Implementing language and culture modules training to new hires and on a recursive basis to agents on floor Creating and implementing training modules as needed by the client and rolling out the same to the agents undergoing training and agents on floor as well Calibrating with existing coaches/ Operations Monitor calls on Communication, Soft Skills, Process &amp amp amp Compliance Parameters Skill Requirements: A strong hold of the language (English) and good knowledge of grammar, pronunciation, spellings and vocabulary Ability to speak clearly and fluently Effective training skills - the ability to teach and train other individuals A good understanding and knowledge of the right accents Excellent presentation and communication skills Qualification and Experience: Graduate of any discipline Experience: 2 5 years as a Voice Coach/ Voice &amp amp amp Accent Trainer (Experience in US/ UK / Australian process. Experience in one of these areas of business is MUST.) Open to work in any work shifts SALARY : Salary Rs.5LPA to Rs.7LPA + Shift Allowance (If Applicable) + Medical Insurance Coverage Of Rs.5 lakhs for Self, Spouse and Children. RELOCATION ALLOWANCE : Onetime payment maximum up to Rs.50,000 as relocation allowance for outstation candidates based on documentary proof of travel expenses of family and/or expenditure on transporting households items and/or expenditure on school admission for children + 2 weeks company provided accommodation. If Interested, Please revert back to this mail with your updated CV in MS word Format at the earliest. CONTACT - JYOTSNA - 8586978319