Job Description:Genpact : Transformations Happen here Transform your Career with us. Genpact Mega Walkin For Domestic and International Voice Process- Venue : 22 A, Udyog vihar, Sector-18, Gurgaon Nearest Metro Station: MG Road/ IFFCO Chowk Date : 13th January 2018 Day: Saturday Timings : 11AM - 3PM WALKIN CANDIDATES NEED TO MENTION -HR REFERENCE- KARISHMA. Job Responsibilities: Domestic Process- Customer Service - For Insurance Process Qualification- Any Graduate Job Responsibilities: 1. Answer inbound calls from customers regarding Insurance. 2. Good communication skills 3. Use of soft skills - Listen, Empathy, Courtesy etc. 4. Provide quality service & resolve concerns efficiently & professionally 5. Shift Timings : Day Shift - 9AM To 9PM (Any 9 hours), 6 Days Working + 1 Fixed Sunday Off. 6. Freshers and experienced both can apply. 7. Salary - 12700 /- Fixed Salary + Govt. Certification. Job Requirement for International Voice for US and Australian Shifts: 1. Any Graduate / Under Graduate / Drop Out 2. Fresher or Previous experience in Customer Service/ US Collections role preferred. 3. Must have excellent communication skills. 4. Must be able to work on flexible schedule 5. Flexibility working in any assigned shift. 6. Should be able to resolve and give appropriate solutions to the customers. 7. Job Location - Gurgaon and Noida . Shift Timing : - US ( 5 pm To 5 am ) Australian ( 5 am To 5 Pm ) Work Location - Gurgaon & Noida Note - Please carry a copy of resume, passport size photograph and a Govt ID proof.