Hiring for Opening at Wipro Powai For Airlines Process- HR Disha in Mumbai, Mumbai Suburbs for Exp. 0 - 4 yrs at Wipro BPS (A division of Wipro Limited).

  • Esteemed client of Orion TrueTech Services India
  • Mumbai, Maharashtra, India
  • Jan 13, 2018
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Job Description

Job Description:WIPRO is Hiring For Airlines Inbound Voice Process !! Hiring Freshers &amp amp amp Experienced in Voice Profile ! Interview Date &amp amp amp Time: &amp amp nbsp 26-Aug-17 (11am-2pm) Transport Boundary: CST to Belapur (harbour) , CST to Thane (central) , Churchgate to Mira Road (western) We are not Hiring candidates from Technical Background: (BTech, BSC-IT, IT, ITI, Computer Science , Any kind of Masters are not hireable.) PRINCIPAL RESPONSIBILITIES: Excellent English communication skills. Understand customer queries / request and act accordingly. Maintain a healthy and clean work environment. Update knowledge of process on regular basis. Comprehension Ability to clearly understand the problem statement. Composition Ability to compose a grammatically correct, concise and accurate paragraph/essay/letter. Voice &amp amp amp Accent - Neutral Accent &amp amp amp excellent Voice Skills. Strong customer service focus - Ability to empathize with the customer. Prioritizing customer needs and willingness to take ownership. CRITICAL SKILLS REQUIRED: 1.Good written, verbal communication skills. &amp amp nbsp 2.Fluent, neutral accent English language skills. Able to understand, assess &amp amp amp articulate a response. 3.Good telephone skills , able to listen patiently &amp amp amp remain focused throughout the conversation 4.Good customer care skills able to empathize, with a natural ability to assist &amp amp amp support, including commitment to follow through Basic understanding of business structure, including key processes, services, business goals &amp amp amp role of main functions. 5.Good information processing skills able to react promptly to a situation, listen, think, type or search simultaneously.&amp amp nbsp 6.Good reasoning ability can make inferences, draw conclusions, reason from information provided etc. 7.Good team working skills with the ability to contribute to effective team performance. 8.Basic influencing &amp amp amp persuasion skills 9.Good self organizational skills 10.Good computer skills able to use a mouse and keyboard and navigate within a Windows operating environment Comprehension skills to understand &amp amp amp communicate with all customers effectively. Eligibility Criteria : *Age limit 18-45 yrs. *Graduate/ Undergraduate *Experience : 0- 1 Year Work Experienced *Command over grammatically correct spoken English *Willingness to work in 24/7 work environment. *We are not hiring people from the Technical Background. * Experience in call center will be an added advantage. * Worked in Logistics / courier / cargo / Airlines Industry * IATA (Basic or Advanced) certified in fares and ticketing. (preferred not mandatory) Mail at disha.59@wipro.com Or Call at HR Disha on 7758040288 Benefits of joining WIPRO: *State of art work place with very Professional environment *Learn and earn program with facility to do IATA,MBA through SEED program. *Huge campus with Cafeteria, Gym, Medical facilities Write **Disha-HR** on the top of your resume and come down for the interview. Documents to be carried for the interview : 2 updated resume 2 photo identity proof (original + photocopy) 2 passport size photographs.