Job Description:WIPRO is Hiring For Airlines Inbound Voice Process !! Hiring Freshers & amp amp Experienced in Voice Profile ! Interview Date & amp amp Time: & amp nbsp 26-Aug-17 (11am-2pm) Transport Boundary: CST to Belapur (harbour) , CST to Thane (central) , Churchgate to Mira Road (western) We are not Hiring candidates from Technical Background: (BTech, BSC-IT, IT, ITI, Computer Science , Any kind of Masters are not hireable.) PRINCIPAL RESPONSIBILITIES: Excellent English communication skills. Understand customer queries / request and act accordingly. Maintain a healthy and clean work environment. Update knowledge of process on regular basis. Comprehension Ability to clearly understand the problem statement. Composition Ability to compose a grammatically correct, concise and accurate paragraph/essay/letter. Voice & amp amp Accent - Neutral Accent & amp amp excellent Voice Skills. Strong customer service focus - Ability to empathize with the customer. Prioritizing customer needs and willingness to take ownership. CRITICAL SKILLS REQUIRED: 1.Good written, verbal communication skills. & amp nbsp 2.Fluent, neutral accent English language skills. Able to understand, assess & amp amp articulate a response. 3.Good telephone skills , able to listen patiently & amp amp remain focused throughout the conversation 4.Good customer care skills able to empathize, with a natural ability to assist & amp amp support, including commitment to follow through Basic understanding of business structure, including key processes, services, business goals & amp amp role of main functions. 5.Good information processing skills able to react promptly to a situation, listen, think, type or search simultaneously.& amp nbsp 6.Good reasoning ability can make inferences, draw conclusions, reason from information provided etc. 7.Good team working skills with the ability to contribute to effective team performance. 8.Basic influencing & amp amp persuasion skills 9.Good self organizational skills 10.Good computer skills able to use a mouse and keyboard and navigate within a Windows operating environment Comprehension skills to understand & amp amp communicate with all customers effectively. Eligibility Criteria : *Age limit 18-45 yrs. *Graduate/ Undergraduate *Experience : 0- 1 Year Work Experienced *Command over grammatically correct spoken English *Willingness to work in 24/7 work environment. *We are not hiring people from the Technical Background. * Experience in call center will be an added advantage. * Worked in Logistics / courier / cargo / Airlines Industry * IATA (Basic or Advanced) certified in fares and ticketing. (preferred not mandatory) Mail at email@example.com Or Call at HR Disha on 7758040288 Benefits of joining WIPRO: *State of art work place with very Professional environment *Learn and earn program with facility to do IATA,MBA through SEED program. *Huge campus with Cafeteria, Gym, Medical facilities Write **Disha-HR** on the top of your resume and come down for the interview. Documents to be carried for the interview : 2 updated resume 2 photo identity proof (original + photocopy) 2 passport size photographs.