Hiring for Bpo/kpo || Call Center || International Process || Fluent English Req. in Chandigarh, Mohali for Exp. 0 - 5 yrs at Geeks Technical Solutions Private Limited.

  • Esteemed client of Orion TrueTech Services India
  • Chandigarh, Punjab, India
  • Feb 07, 2018
Full time BPO, ITES & Customer Service Jobs

Job Description

Job Description:POSITION: CUSTOMER CARE EXECUTIVE Follow Quality Assurance guidelines/procedures with an eye on customer satisfaction and sales success. Work with Team members towards compliance of all policies and procedures. Work with Team Leaders and Training Department to promote quality and consistency. Compile and maintain accurate monitor records. Update and distribute Quality Assurance Standard JOB SPECIFICATION: Fluent English Communication Skills. Undergraduate / Graduate / Fresher' s can apply Attention to detail. KEY ACTIVITIES: Interact with customers to provide and process information in Response to inquiries, concerns and request about Products and Services. Accurately process and record call transaction using a computer and designated tracking software. Offer alternative solutions where appropriate with the objective of retaining customers and clients business. WALK IN DAYS: Monday - Friday INTERVIEW TIMINGS: 12 - 9 PM CONTACT PERSON: Sakshi, Kritika, Sachin, Shashi CONTACT NO.: 9876983850 / 9878994304 / 7087088690 / 7087216800 MAIL ID: HIRING @ GEEKSTECHNICALSOLUTIONS.COM ADDRESS: ITBT, BUILDING NO. 878, JLPL, SECTOR 82, MOHALI