Job Description:Job Description: Responsible for managing the Banking Channels vertical within IT dept. including implementation of systems, training, performance monitoring and team management. Responsible for developing and mentoring a strong software team under banking channels. Primary Responsibilities: Ensure day-to-day support to the business by maintaining high availability of the systems and resources Coordinate with vendors and internal teams to ensure implementation, maintenance and support for systems related to banking channels. Ensure adherence to timelines Develop a strong IT team with team building and training. Interact with Product, Marketing & Strategy, Operations teams to enhance operational efficiency and implementation of new systems/products. Take care of day to day functioning of different systems Ensure adherence to training man-days/ mandatory training programs for self and reportees Ensure goal-setting, mid-year review and annual appraisal process within specified timelines for self and reportees.