Hiring for National Account Director Tech/soft Services--generic IFM- Mumbai in Mumbai, for Exp. 12 - 15 yrs at New Era India Consultancy Pvt. Ltd..

  • Esteemed client of Orion TrueTech Services India
  • Mumbai, Maharashtra, India
  • Feb 07, 2018
Full time Others

Job Description

Job Description:Position will be based at&amp amp nbsp Mumbai Position for Technical and Soft Services domain Position is with a leading Facility Management Co. Candidate should be working with IFM Companies Candidates should be from International Facility Management Companies Grow and nurture accounts, while ensuring long-term relationships, increasing account size and revenue potential. Develop deep understanding of client goals, objectives and challenges. Create, inspire and deliver a vision that exceeds client expectations. Identify opportunities for future business offerings. Educate clients on&amp amp nbsp core capabilities and service offerings. Be an expert in the digital space, following market trends and competitive intelligence. Function as a conduit for communication between the customer and delivery management team. Prepare annual account plans, with quarterly updates. Continuously monitor key metrics including client satisfaction, account margin and project financial health. Negotiate commercial terms for any new services provided to client. Understands the contract terms and conditions, service levels as well as customer expectations at a detailed level and takes ownership for outcomes.