Hiring for Front Office Executive/ Front Office Sr Executive in Indore, for Exp. 3 - 8 yrs at Brilliant Hotels Private Limited.

  • Esteemed client of Orion TrueTech Services India
  • Indore, Madhya Pradesh, India
  • Mar 12, 2018
Full time Shipping and Logistics Jobs

Job Description

Job Description:To have detailed information about the Hotel, product/services &amp amp amp room inventory. To have detailed information regarding arrivals, departures and daily occupancy. To check on VIP reservations, complete their pre-registration formalities and extend to them the VIP courtesies. To allocate rooms to all arriving guests as per preferences. To maintain all guest folios as per billing instructions. To co-ordinate with housekeeping for clearing of rooms. To maintain and settle the guest ledger rendering accountability for the days transactions. To handle all incoming telephone calls as per standards instructed. To maintain a physical count of all room keys in each shift. To ensure that all check-ins and check-outs are handled smoothly as per standards. To ensure that proper records are maintained for all telephone calls from the rooms. To ensure that all transactions are supported with vouchers. To ensure accurate cash handover. To give proper and complete handover to the next shift. To handle all guests without bias or prejudice. To follow the house rules and policies laid down by the management. To adhere to strict grooming and hygiene standards. To consciously and continuously strive to better his skills and increase his knowledge. To ensure proper coordination with guest for pick &amp amp amp drop facility. (Candidates experienced in hotel industry will be preferred)