Job Description:Maintain good relationships with clients so that the business can maximize the value of those relationships. Understand the problems and challenges of clients and identify ways the business could better address those needs. Provide excellent service in order to maintain a positive reputation for the business. Resolve any customer complaints in a prompt and professional manner. Devotion to high-quality customer service. Handling clients queries on various platforms like Facebook, website, whatsapp etc. Sharing detailed performance reports along with the suggestions for future growth Coordinating with different teams like advertising team, sales team, store team, operations team.