Hiring for L2 Support Engineer in Mumbai, for Exp. 2 - 5 yrs at Diebold Nixdorf India Private Limited.

  • Esteemed client of Orion TrueTech Services India
  • Mumbai, Maharashtra, India
  • Mar 14, 2018
Full time Retail & Merchandising Jobs

Job Description

Job Description:Diebold Nixdorf -Mumbai Hiring L2 Support Engineer Exp- 4yrs Tasks and responsibilities: Autonomously assure proper intake, analysis and follow up on support requests, in line with internal Maintenance &amp amp amp Support processes Identify, record and classify problems of various complexity and impact Assure requests are accounted for in SLA, in order to assure timely and effective solution of customers requests. Formulate and test resolutions to incidents, in close collaboration with development team in order to propose adequate and timely solutions to the customer' s. Must have: Troubleshooting experience Basic knowledge of .NET programming Basic knowledge of T-SQL Confident with Microsoft operating systems and applications Communicative English