Hiring for Senior Software Engineer - Gurgaon, HR Gurgaon for Exp. 4 - 6 Years at Optum, a UnitedHealth Group Company.

  • Esteemed client of Orion TrueTech Services India
  • Gurgaon, Haryana, India
  • Apr 16, 2018
Full time Engineering / Manufacturing Jobs

Job Description

Job Description:SSS team is responsible for providing production support and application maintenance on IT Services to our business partners. It works on Incident management, Problem management, Change management and Release &amp Deployment Management processes based on ITSM / ITIL framework. Payables: Payables is the payment consolidation application where in the payment for each provider is consolidated for the day and the payment instruction is sent to the bank. It also generates the Electronic Remittance Advice (ERA) , Claim Map report (CMR) and Multiple Explanation of Benefit (MEOB) for the providers. Primary Responsibilities:Ensure timely deliveries for all assigned tasks as per SLAAdhere to the defined SSS delivery process/ guidelines like Problem Management, Incident Management, Change Management, SLA Compliance, productivity and other application goals etc. Participate in Design reviews, Test Case reviews, and Production Support readiness reviews for new releases, provide inputs for Go/ No Go decision Develop innovative approaches on performance optimization &amp automationKey job functions would include job monitoring, analysis, debugging problems, PLM tasks, providing code fixes &amp testingConduct root cause analysis on all incidents and recommend a corrective action plan. Ensure timely updating of HPSM with resolution data, root causeEnsure availability over weekends/ holidays as may be needed due to project requirements Manage and handle his junior resources and able to handle their queriesAchieve harmonious working relationships with business partners and within team