Hiring for Walkin Interview For Hinduja Global Solutions @ KVC @ Sec-15 @ Noida in Noida, for Exp. 0 - 2 yrs at KVC Consultants Ltd..

  • Esteemed client of Orion TrueTech Services India
  • Noida, Uttar Pradesh, India
  • Apr 17, 2018
Full time BPO, ITES & Customer Service Jobs

Job Description

Job Description:Excellent Opportunity To Work In HGS -- Noida INTERVIEWS -- 18/19/20/21 and 22nd April 2018 Call : Akansha &amp amp nbsp @ 9628373764 and&amp amp nbsp &amp amp nbsp Lovita&amp amp nbsp @ 9821182648 Venue: Noida : KVC CONSULTANTS LTD, 2nd Floor, Om Complex, Opposite Nirulas Sec 15 Noida Delhi : &amp amp nbsp KVC CONSULTANTS LTD, A-91B, 2nd Floor, Above Udupi Sai Sarovar Restaurant, Central Market, Lajpat Nagar II, New Delhi Time: 12 Pm&amp amp nbsp Job Description: Process : Voice Work Location: Noida Work Timings :&amp amp nbsp Rotational - Qualification: Graduate In Any Discipline (BE/B-Tech eligible) Knowledge: Excellent Spoken Skills, Working Knowledge of Internet Skills and Ability :&amp amp nbsp Good communication skills (Verbal &amp amp amp Written), information &amp amp amp instruction ordering, critical thinking, high customer service orientation, analytical/problem solving, technical troubleshooting ability &amp amp amp multi-tasking&amp amp nbsp Job Description: - Provide exceptional customer support when communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions. - Resolve tickets over the telephone - Perform problem research and testing when necessary. - Deliver high quality and timely resolutions to problems. - Initiate follow-up to other service areas when appropriate. - Track and manage resolution of software deficiencies on customer' s behalf. - Successfully answer questions on technical aspects of the software applications. - Perform other duties and responsibilities as necessary.