Job Description:Excellent Opportunity To Work In HGS -- Noida INTERVIEWS -- 18/19/20/21 and 22nd April 2018 Call : Akansha & amp nbsp @ 9628373764 and& amp nbsp & amp nbsp Lovita& amp nbsp @ 9821182648 Venue: Noida : KVC CONSULTANTS LTD, 2nd Floor, Om Complex, Opposite Nirulas Sec 15 Noida Delhi : & amp nbsp KVC CONSULTANTS LTD, A-91B, 2nd Floor, Above Udupi Sai Sarovar Restaurant, Central Market, Lajpat Nagar II, New Delhi Time: 12 Pm& amp nbsp Job Description: Process : Voice Work Location: Noida Work Timings :& amp nbsp Rotational - Qualification: Graduate In Any Discipline (BE/B-Tech eligible) Knowledge: Excellent Spoken Skills, Working Knowledge of Internet Skills and Ability :& amp nbsp Good communication skills (Verbal & amp amp Written), information & amp amp instruction ordering, critical thinking, high customer service orientation, analytical/problem solving, technical troubleshooting ability & amp amp multi-tasking& amp nbsp Job Description: - Provide exceptional customer support when communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions. - Resolve tickets over the telephone - Perform problem research and testing when necessary. - Deliver high quality and timely resolutions to problems. - Initiate follow-up to other service areas when appropriate. - Track and manage resolution of software deficiencies on customer' s behalf. - Successfully answer questions on technical aspects of the software applications. - Perform other duties and responsibilities as necessary.