Job Description:Excellent Opportunity To Work In International BPO' s Call : Akansha @ 9628373764 & amp nbsp & amp nbsp & amp nbsp & amp nbsp & amp nbsp Lovita @ 9821182648 Venue: KVC CONSULTANTS LTD, Om Complex,Om Properties & amp nbsp 2nd Floor, Opposite Nirulas Sec 15 Noida DATE :- 18/19/20/21 & amp amp 22nd April 2018 Time: 11 Am& amp nbsp Job Description: Process : Voice Work Location: Noida and Gurgaon Work Timings : 24x7 Qualification: Graduate In Any Discipline (BE/B-Tech With Exp Can Apply) Knowledge: Excellent Spoken Skills, Working Knowledge of Internet Skills and Ability :& amp nbsp Good communication skills (Verbal & amp amp Written), information & amp amp instruction ordering, critical thinking, high customer service orientation, analytical/problem solving, technical troubleshooting ability & amp amp multi-tasking& amp nbsp Job Description: - Provide exceptional customer support when communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions. - Resolve tickets over the telephone - Perform problem research and testing when necessary. - Deliver high quality and timely resolutions to problems. - Initiate follow-up to other service areas when appropriate. - Track and manage resolution of software deficiencies on customer' s behalf. - Successfully answer questions on technical aspects of the software applications. - Perform other duties and responsibilities as necessary.