Hiring for Walkin Interview For Domestic BPO - Noida / Gurugram in Noida, for Exp. 0 - 2 yrs at KVC Consultants Ltd..

  • Esteemed client of Orion TrueTech Services India
  • Noida, Uttar Pradesh, India
  • Apr 17, 2018
Full time BPO, ITES & Customer Service Jobs

Job Description

Job Description:Excellent Opportunity To Work In Domestic Voice Process Call : ISHITA &amp amp nbsp @ 9821182649 &amp amp nbsp &amp amp nbsp &amp amp nbsp &amp amp nbsp &amp amp nbsp Akansha @ 9628373764&amp amp nbsp INTERVIEWS ON 18/19/20 &amp amp amp 21st&amp amp nbsp April 2018 Venue: Noida : KVC CONSULTANTS LTD, 2nd Floor, Om Complex, Opposite Nirulas Sec 15 Noida Time: 11 Am&amp amp nbsp Job Description: Process : Voice Work Location: Noida and Gurgaon Work Timings : 24x7 Qualification: Graduate In Any Discipline (BE/B-Tech Fresher Can Apply) Knowledge: Excellent Spoken Skills, Working Knowledge of Internet Skills and Ability :&amp amp nbsp Good communication skills (Verbal &amp amp amp Written), information &amp amp amp instruction ordering, critical thinking, high customer service orientation, analytical/problem solving, technical troubleshooting ability &amp amp amp multi-tasking&amp amp nbsp Job Description: - Provide exceptional customer support when communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions. - Resolve tickets over the telephone - Perform problem research and testing when necessary. - Deliver high quality and timely resolutions to problems. - Initiate follow-up to other service areas when appropriate. - Track and manage resolution of software deficiencies on customer' s behalf. - Successfully answer questions on technical aspects of the software applications. - Perform other duties and responsibilities as necessary.