Hiring for Leading MNC -hiring For Technical Support Voice- Call For Appointment in Gurgaon, for Exp. 0 - 2 yrs at KVC Consultants Ltd..

  • Esteemed client of Orion TrueTech Services India
  • Gurgaon, Haryana, India
  • Apr 17, 2018
Full time BPO, ITES & Customer Service Jobs

Job Description

Job Description:Mega Drive For A Technical Support Process In Teleperformance Excellent Opportunity To Work In A Leading Brand Name !!! On Spot Offer !!! Prefrence to BTECH &amp amp amp BCA candidates - ( freshers of 2017&amp amp nbsp eligible ) Call AAYUSH @ 9821182651 or&amp amp nbsp &amp amp nbsp LOVITA&amp amp nbsp &amp amp nbsp @&amp amp nbsp &amp amp nbsp 9821182648 OR DAMINI - 9628373762 You may whats app - Vishal @ 9628373763 and write Tech process in Gurgaon. OR you may send resume at jobs@kvcconsultantsltd.com Job Responsibilities: - Provide exceptional customer support when communicating and assisting customers.&amp amp nbsp Ensure that high quality standards are maintained for all customer interactions and issue resolutions.&amp amp nbsp - Resolve tickets over the telephone, via email - Analyze customer reported information to identify problems and concerns.&amp amp nbsp - Perform problem research and testing when necessary. &amp amp nbsp - Deliver high quality and timely resolutions to problems.&amp amp nbsp - Initiate follow-up to other service areas when appropriate.&amp amp nbsp - Track and manage resolution of software deficiencies on customer' s behalf.&amp amp nbsp - Successfully answer questions on technical aspects of the software applications. - Perform other duties and responsibilities as necessary.