Job Description:Greetings from HDFC Life..!! We are looking for enthusiastic & amp amp passionate individuals to work with the country' s best private life insurer. Walkin @ HDFC Life for Senior Associate Branch Operations!!! 1.Sr Associate - Branch Operations. JOB PROFILE :- Interacting with external customers and internal customers and addressing their queries, requests and complaints. Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution. Responsible for doing the evaluation of all complaints/correspondence received by HDFC SL. Interact with other functions / departments to get the necessary information which would be act as a vital inputs to resolve the complaint To proactively work and participate in initiatives taken up for improvement. Train and develop the new team members in terms of processes, function, quality standards, product and systems. Ensure all the complaints are resolved with-in TAT maintaining the desired quality level Handle escalated complaints received from various sources such as IRDA ,Top Management resolving them on fast track basis. REQUIRED CANDIDATE PROFILE: Qualification: Minimum Graduation in any stream is mandatory Experience: Insurance experience preferable & amp amp Good communication skills. Interested candidates can walk-in as per the following details: Date of Interview: 18-Apr-2018 (Wednesday) Timing: 11.00am to 2.00pm Contact Person: Avani Pandya Address: HDFC Life Insurance company Ltd. Ground Floor & amp amp 2Nd Floor, Plot No 32 & amp amp 33, Near 32 Miles Stone Sector- 15, Huda Market Part 2, Gurgaon - 122001 Kindly carry a print out of this mail, photo ID Proof and your updated resume. This is Mass Mailing Activity, Kindly ignore If not Suitable to your profile. Thanks and Regards, Jigisha Purohit Talent Acquisition Team HDFC Life, Corporate office.