Hiring for Job Openings for the Position of the Transition Manager in Delhi/NCR, for Exp. 10 - 15 yrs at One Direction Skill Solutions Pvt. Ltd..

  • Esteemed client of Orion TrueTech Services India
  • Delhi, New Delhi, India
  • May 16, 2018
Full time BPO, ITES & Customer Service Jobs

Job Description

Job Description:Hi!!!!!! Hope you find this message in good health!!! We are hiring for the Transition Manager positions for a reputed MNC We are offering a package of 16-17 LPA Qualification - Graduation is a must preferably a Post Graduate with certification in Project Management (PMP, PRINCE) A candidate should have minimum&amp amp nbsp 2-3 years in Transition and Project Management with experience of managing Complex Transition/ Transformation projects Excellent Communication Skills Job Location - Gurgaon Contact Person - Angela and&amp amp nbsp Shweta Contact Number - 7838228424, if you are unable to reach me in this number you can send a message in my whatsapp number - 9350411225 Contact Number - 9810317417 Email Address - angela@odssonline.com shweta.kanwal@odssonline.com JOB DESCRIPTION Experience 5+ yrs in the BPO/ Outsourcing space with at least 2-3 years in Transition and Project Management with experience of managing Complex Transition/ Transformation projects Role And Responsibilities: Transition Manager is accountable for the success of an assigned transition project. He/ she is responsible for an array of activities including initializing and planning projects, developing project cost structure, tracking and reporting project deliverables, managing risk, applying project management processes and tools and ensuring projects are completed on time, within budget and with high customer satisfaction. The TM is responsible for: 1.To handle end to end transition / ramp up of new and existing accounts and manages the project scope and schedule 2.To formulate, design, construct proposal, cost case, present transition solution internally/externally, and construct transition implementation plan for new client proposals (RFP or RFI), in conjunction with the Global Solutions team 3.To be the single point of contact with the client, the implementation team &amp amp amp senior management to provide 360 degrees view of transition management. 4.To ensure all possible risks that can adversely impact project timelines are highlighted timely &amp amp amp mitigation plans are in place. Prepares internal risk management procedures, change management procedures, issue management procedures, problem management procedures and quality management procedures 5.Lead and execute structured governance with key workstreams involved in transition implementation 6.Develops the over-all transition project plan and guides the Knowledge Transfer leads in creating the per process/ work stream project plan 7.Follow transition toolkit &amp amp amp strive for continuous improvement in the toolkit documentation 8.High Impact Internal projects undertaken (if any) -Drive internal high impact initiatives such that they are in green light and receive excellent internal customer feedback 9.Extensive Pre sales support to solution 10.Develop good working relationships with i.Clients ii.Within and Cross Bus- BU first lines and BU resources iii.Shared services (IT/ Finance/ BD/ contracts etc) iv.works with the finance analyst in ensuring that the project is within budget