Hiring for Looking for Assistant Manager Quality with Telecom/retail Domain Exp. in Noida, for Exp. 5 - 10 yrs at Tech Mahindra Ltd.

  • Esteemed client of Orion TrueTech Services India
  • Noida, Uttar Pradesh, India
  • May 17, 2018
Full time Retail & Merchandising Jobs

Job Description

Job Description:Role - AM Quality Shift - 24/7 Location - Noida Experience : 5-8 years Industry : ITES/BPO Desired Candidate Profile: Domain experience required in International voice process/Transactional Quality with Telecom/Retails Domain. Monitor, drive, and execute tasks as per plan to ensure successful outcomes with Scope, Time, and Cost. Manage team and ensure quality audit target are met. Attend to Client calls, Status Meeting and Client Feedback.&amp amp nbsp Proper planning &amp amp amp implementation of QA audits, feedback sessions,&amp amp nbsp Ensure effective feedback is given to concerned members on one-on-one basis. Monitor ongoing project and publishing required reports.&amp amp nbsp Support and guide his subordinates on the process. Overall responsibility for Quality and Protocols implementation at all centres.&amp amp nbsp Ability to work well in and promote a team environment. Required Behavioural Skills: Good oral and written communication skills&amp amp nbsp Flexibility at work in terms of 247 operations&amp amp nbsp Work in a dedicated sincere and pro-active manner