Hiring for Walkin - Hiring For Non Voice Process For UK Retail Banking in Bengaluru/Bangalore, for Exp. 0 - 1 yrs at OSB India Private Limited.

  • Esteemed client of Orion TrueTech Services India
  • Bangalore, Karnataka, India
  • May 17, 2018
Full time Retail & Merchandising Jobs

Job Description

Job Description:As an individual contributor, manage data, ensure timely preparation and delivery of intraday/daily/weekly/monthly reports and highlighting variance in defined KPIs for a Call Centre. Demonstrate full understanding on BPO industry, Organisation and the process To process all assigned work efficiently, accurately and without delay. Demonstrate a full understanding of all internal and client compliance policies and procedures. General: To receive work allocation notification Process the case as per defined process Identify and document the operational issues, communicate the same to Mentor/Team Leader Identify opportunities for Process Improvement and communicate the same to Mentor/Team Leader Participate in knowledge Management programs and take active role in building empowered team (like maintaining individual query logs, issue logs, failed cases log etc) Identify the opportunities for training and communicate the same to the Mentor/Team Leader. 1+ Years experience in an International Non-Voice Mortgage Process. Good knowledge of UK mortgage Process Intermediate level skills in Microsoft Word and Excel are essential