Hiring for Phone Banking Officer - Outbound Sales In Leading Indian Bank in Mumbai, Mumbai Suburbs for Exp. 1 - 6 yrs at Teamlease Servcies limited.

  • Esteemed client of Orion TrueTech Services India
  • Mumbai, Maharashtra, India
  • May 17, 2018
Full time Banking, Finance & Insurance Jobs

Job Description

Job Description:Hi , Kindly find below JD for the role of Virtual Relationship Manager - Outbound Sales - Thane &amp amp amp Chandivali. Virtual Relationship Manager Job Description: To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets This skill will also do sales with assigned customer based mapped to them Measure of outcomes NPS, Service Level, Service Quality and Sales. Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms &amp amp amp quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Job Requirement: Should be a least graduate. No western line candidates to be scheduled, kindly hunt profiles residing near to Thane. Should not have employment gap for more than a month. Should have at least completed a year in current org. Better soft skills conversational skills and English versant scores 7+ Flexible to work on rotational week offs. Interested candidate share cv at swati.sahare@teamlease.com Contact - 9623121855