Hiring for Senior Process Executive - Technical Support - Hyderabad- Pranaya in Hyderabad / Secunderabad, for Exp. 1 - 5 yrs at Cognizant Technology Solutions India Ltd.

  • Esteemed client of Orion TrueTech Services India
  • Hyderabad, Telangana, India
  • May 18, 2018
Full time Others

Job Description

Job Description:Greetings from Cognizant Technology Solutions!!! We are looking for Experienced International Voice process candidates - Hyderabad Location. Please find the below details for your reference. Skill : International Voice process - Technical Support Designation : Senior Process Executive (SPE) Shift : Should be flexible to work in night shift Experience : 1 - 4 years Interview Location : Hyderabad Work Location : Hyderabad Mode of Interview : Face to Face JOB DESCRIPTION / SKILLS &amp amp amp RESPONSIBILITIES Any graduate with minimum 1 to 4 years experience into Technical Support Flexible to work in shifts Excellent Oral and written communication skills Good understanding about trouble shooting, ISP and Operating system. Handle escalation calls Perform quality tasks for team as an additional responsibility Ensure quality monitoring and audits for the Process Executives to identify areas of improvement for the team or individuals feed information to the trainer and / or conduct refresher training Walk-in : Monday to Friday - 11 AM -12PM POC: Pranaya Building 12A,first Floor, Raheja Mindspace, Hitech City Road, Madhapur, Vittal Rao Nagar, Hitech City, Hyderabad, Telangana 500081