Hiring for Immediate Openings - Mysore - BPO Mysore for Exp. 0 - 1 Years at Hinduja Global Solutions Limited..

  • Esteemed client of Orion TrueTech Services India
  • Mysore, Karnataka, India
  • May 18, 2018
Full time BPO, ITES & Customer Service Jobs

Job Description

Job Description:Job Summary We are an established and successful company seeking a confident, reliable, and friendly customer service representative. In this role, you will be responsible for interacting with and satisfying the most important element of our company the customers. In the client services department, you will team up with other representatives and managers to set productivity goals and work diligently towards meeting them. To perform this job, you must be comfortable with speaking for extended periods of time and working with others. We are a company that is fully committed to helping you succeed, and we offer exceptional training and advancement opportunities to all of our employees if you believe you have what it takes to keep our clients happy, we would be interested in making you a part of our team. Responsibilities and Duties Job Responsibilities Take incoming calls from clients and listen to concerns, complaints, and questions carefully. Maintain a professional demeanor at all times and take notes on customer remarks and issues. Fill out digital forms for new customers and actively promote additional services and products. Connect customers and vendors to the appropriate department if you are unable to assist them adequately with their needs. Meet with customer service managers and supervisors quarterly to discuss performance and set new goals review recordings of calls and identify key areas that can use improvement. Respond to client email inquiries in a timely and courteous manner and send company emails to customers who have expressed interest in services. Attend regular training sessions in order to update skill set and knowledge of corporate procedures. Interested candidates can apply or refer friends Contact : Dakshayani Shivanna (9742073539) OR Can directly walkin to the office. Kindly mention " TO MEET HR DAKSHAYANI" on top resume when reach office Office Address : HGS, Mythri Arcade, 2nd &amp 3rd Floor 2766/3 CH 50, Kantharaj Urs Road Saraswathipuram Mysore - 570 009, India Required Experience, Skills and Qualifications Qualification : 10+2/PUC/Diploma/Degree(Any Stream) Experience : Fresher/Experience Shifts : Rotational Skills : Good communication(English &amp Kannada) Benefits Performancebased incentives Statutory benefits Job Types: Full-time, Temporary, Contract, Fresher, Walk-In Salary: 100,000.00 to 163,000.00 /year