Hiring for HGS Hyd is Hiring for Fresher/ Exp Salary from 2.2 LPA to 2.5 LPA Hyderabad for Exp. 0 - 2 Years at Hinduja Global Solutions Limited..

  • Esteemed client of Orion TrueTech Services India
  • Hyderabad, Telangana, India
  • May 18, 2018
Full time Others

Job Description

Job Description:Job Position Customer Relationship Officer : 150 Position: Customer Support (Inbound Domestic ) Experience: 0 - 2 Years Compensation: 2.2 LPA to 2.50 LPA Shifts: Day / Rotational shifts. Location: Somajiguda, Hyderabad Cab Drop facilities (Available) Position Summary Customer care specialists are responsible for handling calls from new and existing customers regarding a variety of requests. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business. Specialists require an intimate knowledge of the products or services being sold, great communication skills and sales experience. The ability to cross-sell products is also essential. Demonstrated success in sales and customer service is required. Roles and Responsibilities Answers inquiries by clarifying desired information researching, locating, and providing information Determines requirements by working with customers Resolves problems by clarifying issues researching and exploring answers and alternative solutions implementing solutions escalating unresolved problems. Fulfils requests by clarifying desired information completing transactions forwarding requests. Education Any Graduates Desired Skills and Abilities Language Good Communication Skill {Telugu/English/ Hindi} Excellent in English Communication Basic Telephone Etiquettes MS Office Typing Skills minimum 20 WPM with 85% accuracy &amp Basic System Navigation Skills Ability to write, read and speak English to suit business need Decision Making, numerical ability &amp logical reasoning Customer Focus and Being Attentive Selection Process: HR Round Ops Round International Versant Score of 60 or above Final Round with Client Direct Walkin for Inteview on 19-05-2018 to 22-05-2018 Timing : 10 am to 5 pm Contact Person : Nayeem Mobile:9100827876, Email: Nayeemuddin.syed@teamhgs.com, Interview Venue: Vista Grand Towers, 1st Floor, Raj Bhavan Road, Somajiguda, Hyderabad-500 082, India.