Job Description:Roles And Responsibilities: 1. Develop & implement technology transformation roadmap for short & long-term 2. Integrate Digital strategy, systems, and projects with business priorities 3. Identify, build & refine all the digital touchpoints across the plants and offices of Robo Silicon 4. Support implementation & integration of related systems like SAP B1, Oracle Fusion CRM, Weigh Bridge. 5. Support existing initiatives underway including Product evaluations (for HRMS, CRM, and ERP) , enhance Customer engagement touchpoints etc. 6. Sound knowledge of manufacturing and logistics solutions (good if it is specific to a silicon/sand manufacturing industry like Robo) e.g. Weigh Bridge 7. Create technology backbone to leverage data for high-end analytics where needed 8. Focus on digitization/automation of processes, custom app development, and data analytics 9. Enhanced and automated fleet management operations 10. Re-imagine an extremely flexible system of engagement to remain at forefront of sales and distribution operations, improving key business and operational KPIs. 11. Identify mobility/web solutions based on user needs & global developments maintain a continuous long list of prioritized options to improve stakeholder experience our brand institutionalize a robust process to evaluate alternatives and recommend solutions. 12. Exposure to IT project management, transformations like GST IT Infrastructure management exposure SAP ECC6 EHP7 exposure Basic knowledge of Infra hosting models In-House, IAAS, PAAS, or SAAS. 13. ERP Project Management (MS Dyn & SAP), Decent Infra & Cloud Hosting Skills (CTRL-S, AWS, Azure) 14. Exposure to Mobile app development (Android) 15. Develop and sustain a team of highly qualified IT/digital professionals and upgrade the level of technical skills currently available 16. Identify & appoint necessary vendors/partners, users for developing & implementing desired digital solutions for (1) Web back-end systems and front-end interfaces and (2) hygiene factors like security, quality, stability, etc with appropriate SLAs, should have and cybersecurity awareness and IT Planning awareness 17. Establish effective decision-making and priority-setting processes for major IT initiatives, and necessary post-delivery adoption to generate desired commercial results 18. Understand project life cycle and environment and design of project strategies Assess and anticipate technology projects, and recommend appropriate action and resources 19. Build in a robust feedback mechanism using customer complaints/requirements for regular improvement Qualifications and Skills: 1. At least 8 to 10 years of relevant experience in heading IT operations (for mid-sized business) including enterprise applications and infrastructure Or worked at the manager level 2. Has knowledge of driving CRM, ERP, and enterprise applications (leading CRM/ERP solutions like Oracle & SAP) 3. Has experience in deciding software and hardware procurement and built connects with various vendors for software and hardware. 4. Has experience in CLOUD migration across SaaS, IaaS, PaaS and worked in hybrid (on-prem and cloud) as well as private and public cloud environments 5. Experience in building apps on open source technologies. 6. Nice to have: Digital exposure with respect to mobility, IOT, and AI/Machine learning. 7. Knowledge of Oracle Sales Cloud. 8. Knowledge in other Application SAP B1 & 3rd party software with JAVA & ASP.NET applications will be an additional advantage. 9. Experienced in user requirements, Integration, Reporting Tools, Customer feedback, Customer complaints and requirement gathering and issue tracker etc. 10. Analysis of marketing CRM issues on the existing cloud service. 11. Work with architects and development managers in requirements specification definition and detailed engineering analysis from data requirements perspective. 12. 3 + years experience in with emphasize on Oracle Sales Cloud. 13. Full life-cycle product development experience. 14. Strong communication and personal skills: work well with members of other functional groups.