Hiring for Openings In Convergys Thane for HPSF Contact- &quot HR Saba in Thane, for Exp. 2 - 7 yrs at CONVERGYS India Services Pvt Ltd.

  • Esteemed client of Orion TrueTech Services India
  • Thane, Maharashtra, India
  • May 20, 2018
Full time Others

Job Description

Job Description:Job Title: Technical Support Associate- Level 1 Nature of Business Full Time Client:- HP Smart friend Job description for tier 3 Tech Process: 1) Candidates should be well versed with Window 8/8.1 and Win 10 and should at least have installation knowhow. 2) Candidates should be well versed with installation of devices like printers for a computer network and should have the know how to deal with driver conflicts. 3) Candidates should be well versed with configuring multiple email clients from MS Outlook to third party email clients like Incredimail, Eudora or Thunderbird. 4) Candidates should have knowledge of installing security softwares like Norton Antivirus/McAfee Security Centre and addressing issues with these softwares. 5) Candidates should be well versed with connectivity issues (network/internet) and should be able to put up a wireless network involving multiple devices/computers. 6) Candidates should be well versed with addressing issues with productivity software suites like MS Office/Excel/PowerPoint. They should have an approach towards resolving customers technical concerns by researching the issues on google and providing a solution. Please note that the training period for this group is only for a week which translates that these candidates should be well versed in the technical aspects of all third party software or should have an acumen towards finding a resolution independently by researching on the web and providing a solution. Please note that candidates who are into business support does not have exposure to Windows 8/8.1/10 and this is mandatory for HP Smart Friend which caters to retail consumers. Eligibility: UG/ Any Graduates. 18 months of ICC experience preferably in the technical domain with Good Communication Skills. Location Thane (The Hiring boundary is from Andheri to Virar on Western Suburbs &amp amp amp Thane (W) is included) Shift: US Rotational Shifts (Free Transport) Salary: Salary 3.00 lacs to 5.89 lacs (gross) . The net in hand ranges from 24k to 47k.pm Address: Please Walk-in with your Resume &amp amp amp Must Mention (SABA CVG B lore) on top of your Resume. Convergys India Service Private Limited Big Mall, Big Shopping Centre, Kasarvadavali, Thane West 400615 To Confirm Interview Must call HR SABA Contact Person SABA -9886210024 or send Resume on Email- Amreen.Sabha@convergys.com Interview Date: 21st May 2018 till 30th June 2018&amp amp nbsp Interview Timing: 12 Pm 6 Pm