Hiring for Assistant Manager/ Manager Operations - MICE (travel) in Pune, for Exp. 2 - 4 yrs at Travstore Travel Management Pvt. Ltd.

  • Esteemed client of Orion TrueTech Services India
  • Pune, Maharashtra, India
  • May 21, 2018
Full time Hospitality, Travel & Tourism Jobs

Job Description

Job Description:Summary:&amp amp nbsp The Operations Manager/Assistant plays a fundamental role in confirming a Group booking. Working as part of our Operations Department, the individual is primarily responsible for thoroughly understanding the requirement of the client and offering quotations accordingly, then need to follow-up with the client to get the confirmation and making the reservations as per the confirmation given to the client The desired candidate would be servicing the customers till the entire life cycle of the booking. Job Description Drafting Quotations for Travel Inquiries send by Travel Agents Negotiating Quotations to get confirmed business from Travel Agents&amp amp nbsp Communicating with Travel Agents on Phone, Email, whatsapp and Skype Managing workflow with the internal team based out of India and Thailand Respond to all urgent incidents reported by field staff, partners or operation officers&amp amp nbsp Update tour costing and ensure trips are running to budget and profitability Report to direct manager and ensure incoming reports from field staff and partners are picked up and acted upon. Apply and manage cost control, quality levels and facilitate solutions Ensure all guides, tour leaders and customers receive up to date tour information