Paytm is Hiring Operations Associate/customer Support at null

  • Esteemed client of Orion TrueTech Services India
  • Pune, Maharashtra, India
  • May 21, 2018
Full time Others

Job Description

Job Description:Paytm is conducting a walk-in for Operations Associate/Customer Support profile on 23rd May, Wednseday. Profile: Associate - Operations/ Customer Support Interview Venue: One97 Communications Ltd., IV Floor, Enterprise Centre, Domestic Airport, Next to Orchid Hotel,Vile Parle East, Mumbai-400099 Interview Date : 23rd May, Wednseday Interview Time : 10 am to 1 pm Contact Person : Nitasha Nandrajog Job Description: Education Qualification- Graduate Experience- Candidate with over 1 years of Voice calling experience in customer service voice operations. Assist merchant over the call to understand the exact concern and providing the best possible resolution. Excellent communication skills - English & Hindi (verbal/written). Internal team coordination over email/call. Basic knowledge of Excel. Handle the merchant escalations interactively Personal Characteristics & Behaviour: Flexible to work in challenging work environment. Analytical bent of mind/ Eye for Detail. Organized and Methodical to proactively follow up with merchants as committed. Result Oriented as attainment of KPI has to be 100%. Target and deadline driven. Self-Motivated. Open to learning. MS Excel knowledge is a must