Hiring for Sw/application Tech Support Practitioner Gurugram for Exp. 1 - 3 Years at Accenture Solutions Pvt Ltd.

  • Esteemed client of Orion TrueTech Services India
  • Guruvayur, Kerala, India
  • Jul 11, 2017
Full time Sales and Marketing Jobs

Job Description

Job Description:Role : SW/Application Tech Support Practitioner Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have Skills : Servicenow Tools Administration Job Description Additional Comments : Role: Service Now Support Admin Skill: Service Now Admin &amp Development Experience: 0.5 to 3 Years Minimum Skill Requirement: Service Now admin, Development, Java scripting Must Have: Admin experience on ServiceNow Modules (Incident, Problem, Change, CMS, CMDB, Service Catalog, Integration, Knowledge &amp Asset Mgmt) Maintenance, administration and version standardization of Service Now Experience with ServiceNow development/configuration with Java certified Develop Applications on SNOW Platform Customized Service levels Platform Upgrades Service Management Process development Third Party Management/Integration with other ITSM tools &amp 3rd Party tools Configuration of functionalities according to the best process &amp practices Mentoring and Training the junior resources Serve as a highly technical skilled specialist resource within the ServiceNow domain to provide support on all the SNOW capability and modules Provide effective concise, timely