Hiring for Sw/application Tech Support Practitioner Gurugram for Exp. 1 - 3 Years at Accenture Solutions Pvt Ltd.
Esteemed client of Orion TrueTech Services India
Guruvayur, Kerala, India
Jul 11, 2017
Sales and Marketing Jobs
Job Description:Role : SW/Application Tech Support Practitioner Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have Skills : Servicenow Tools Administration Job Description Additional Comments : Role: Service Now Support Admin Skill: Service Now Admin & Development Experience: 0.5 to 3 Years Minimum Skill Requirement: Service Now admin, Development, Java scripting Must Have: Admin experience on ServiceNow Modules (Incident, Problem, Change, CMS, CMDB, Service Catalog, Integration, Knowledge & Asset Mgmt) Maintenance, administration and version standardization of Service Now Experience with ServiceNow development/configuration with Java certified Develop Applications on SNOW Platform Customized Service levels Platform Upgrades Service Management Process development Third Party Management/Integration with other ITSM tools & 3rd Party tools Configuration of functionalities according to the best process & practices Mentoring and Training the junior resources Serve as a highly technical skilled specialist resource within the ServiceNow domain to provide support on all the SNOW capability and modules Provide effective concise, timely
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