Hiring for Control M Management - Sw/application Tech Support Practitioner Gurugram for Exp. 3 - 5 Years at Accenture Solutions Pvt Ltd.

  • Esteemed client of Orion TrueTech Services India
  • Guruvayur, Kerala, India
  • Jul 12, 2017
Full time Sales and Marketing Jobs

Job Description

Job Description:Role : SW/Application Tech Support Practitioner Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have Skills : Control M Management Job Description : Effective communication skills in both verbal and written English Ability to routinely liaise with a Europe based work group Ability to adhere to strict quality and change management process Responsible for day-to-day operations involving monitoring, Queues, health checks, remote administration of systems in a production environment. Control-M Jobs monitoring, Server/Agent monitoring, job flow analysis and troubleshooting. Coordinate with Control-M Job Owners in analyzing and troubleshooting Raising alerts for failed services and manage appropriately (send out communications as per prevailing procedures. Distributed batch scheduler (Control-M) to include batch monitoring, abend resolution, script modification, schedule modification.