Hiring for Urgent Opening for Technical Voice Process @ Sutherland Meet HR Rumal Kochi for Exp. - 3 Years at Sutherland Global Services Private Limited.

  • Esteemed client of Orion TrueTech Services India
  • Kochi, Kerala, India
  • Aug 30, 2017
Full time Others

Job Description

Job Description:Greetings from Sutherland !!! A process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers across industries from financial services to healthcare, achieve greater agility through transformed and automated customer experiences for over 30 years. Headquartered in Rochester, N.Y., Sutherland employs thousands of professionals spanning 19 countries around the world. To learn more, please visit us at www.sutherlandglobal.com We have exciting opportunities for Candidates for International process ( Technical Support ) .Get in touch with Rumal HR@9597891800 if you are interested . Description - Technical Support Handle inbound calls pertaining the technical issues Remotely resolving the technical issues Should have good knowledge in Windows and need to have basic knowledge in Networking Build sustainable relationship with the clients and solve their issues with minimum TAT Handle L1 troubleshooting, diagnose the issue and try to resolve alerts at your end to balance work load of L2 technical support team Exposure to any monitoring/ticketing tool Requirement : *Must be able to communicate fluently in English . *Looking for both UG/PG .(in any discipline). *Freshers/Candidates with experience in Customer support / Technical Support can apply. Benefits : Cab facilities (Within the boundary limits) Excellent Growth Huge Incentives No. of vacancies: 50 Job location : Cochin If interested please contact Rumal(HR) on 9597891800 - Call / Text. Get your interview scheduled before you walk-in . REFERENCE CODE : "Rumal - HR" Job Role: Consultant (Technical Support - International Voice Process) Interview Location: Sutherland, 1st Floor, Alliance Residency, Shanmugham Road, Marine Drive, Kochi, Kerala 682031 (Opposite Penta Menaka) Job Location: Kakkanad, Kerala Interview Timings: 11 AM - 4 PM Qualification: Any Degree / Diploma Relevant Experience: 0 - 3 Years Shift Timings: US Shifts (2 days rotational week off with free cab facilities for pickup &amp drop within boundaries) Job Mode: Permanent (On Rolls) Notice Period: Need Immediate Joiners (Maximum 5-7 days)