Hiring for Walk-in Interview on 13th Sept @ Sutherland for Voice/nonvoice Process Kochi for Exp. - 3 Years at Sutherland Global Services Private Limited.

  • Esteemed client of Orion TrueTech Services India
  • Kochi, Kerala, India
  • Sep 13, 2017
Full time Others

Job Description

Job Description:Greetings from Sutherland !!! A process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers across industries from financial services to healthcare, achieve greater agility through transformed and automated customer experiences for over 30 years. Headquartered in Rochester, N.Y., Sutherland employs thousands of professionals spanning 19 countries around the world. To learn more, please visit us at www.sutherlandglobal.com We have exciting opportunities for Candidates for International process ( Voice &amp Non voice ) . Get in touch with PRAVIN HR @ 09944266865 Call/ Text/ Whatsapp if you are interested . Description - Technical Support/Customer Support Handle inbound calls pertaining the issues Remotely resolving the issues Should have good knowledge in Windows and need to have basic knowledge in Networking Build sustainable relationship with the clients and solve their issues with minimum TAT Handle L1 troubleshooting, diagnose the issue and try to resolve alerts at your end to balance work load of L2 support team Exposure to any monitoring/ticketing tool Requirement : Must be able to communicate fluently in English . Looking for both UG/PG .(in any discipline). Freshers/Candidates with experience in Customer support / Technical Support can apply. Benefits : Cab facilities (Within the boundary limits) Excellent Growth Huge Incentives No. of vacancies: 20 Job location : Cochin If interested please contact PRAVIN (HR) on 9944266865 Call / Text / Whatsapp . Get your interview scheduled before you walk-in . Particulars to carry Resume Govt ID Proof Soft Copy/Hard Copy of this posting-MANDATORY REFERENCE CODE : "PRAVIN HR" ( MENTION MY NAME ON YOUR RESUME "PRAVIN HR" ) Job Role: Consultant (Technical/Customer Support - International Process) Interview Location: Sutherland, 1st Floor, Alliance Residency, Shanmugham Road, Marine Drive, Kochi, Kerala 682031 (Opposite Penta Menaka) Job Location: Kakkanad, Kerala Interview Timings: 11 AM - 4 PM Qualification: Any Degree / Diploma Relevant Experience: 0 - 3 Years Shift Timings: US Shifts (2 days rotational week off with free cab facilities for pickup &amp drop within boundaries) Job Mode: Permanent (On Rolls) Notice Period: Need Immediate Joiners (Maximum 5-7 days) Regards Pravin HR