Hiring for IT Operations Engineer in Chandigarh, for Exp. 1 - 2 yrs at Tk20 Inc.

  • Esteemed client of Orion TrueTech Services India
  • Chandigarh, Punjab, India
  • Sep 13, 2017
Full time IT / Telecommunication Jobs

Job Description

Job Description:IT Operations Engineer will be responsible for day-to-day support of user desktops, supporting users in the field and Tk20 business systems. IT Operations Engineer will work as part of the Technology Operations Team and provide as needed support for daily systems operations in both India locations. Job responsibilities:- &amp amp nbsp &amp amp nbsp 1. Maintain the help desk ticketing system and keep up with ticket logs 2. Install, support and maintain PC hardware including desktops, notebooks, monitors, printers and audiovisual equipment 3. Help employees in setup email, domain login, applications login etc. 4. Install, support and maintain PC applications in a Windows 7/10 Active Directory environment. Software includes Operating Systems, MS Office, VPN, System Management tools and various business unit software titles 5. Help to troubleshoot printing, scanning, copying, faxing and internet connectivity issues 6. Manage office anti-virus and backup systems 7. Understand office network layout in order to know how to troubleshoot internet connectivity issues 8. Document processes, procedures and issue resolutions 9. Maintain Software and Hardware inventory for both offices 10. Provide support for Android and iOS devices 11. Help manage and maintain virtual/physical server environments. 12. Provide 24x7 on call rotation support for all supported technologies and be available in the rare case of a off-hours problem 13. Interface with vendors and secondary support as necessary 14. Deliver a high degree of customer service to end-users 15. May perform other duties as assigned 16. Must have Linux knowledge. 17. Install and manage LAN cabling. 18. Test and install systems update on various Windows/Linux versions 19. Strong OS (Windows/Linux) troubleshooting skills 20. Complete knowledge of TCP/IP and Handle ISP issues. This is an immediate opening in Chandigarh. Qualified candidates are requested to send their most current resumes to jobs4@tk20.com.