Hiring for Trainers for 4g Process (immediate Joining Only ) in Ahmedabad, for Exp. 1 - 6 yrs at Tech Mahindra Ltd.

  • Esteemed client of Orion TrueTech Services India
  • Ahmedabad, Gujarat, India
  • Sep 13, 2017
Full time Pharma, Healthcare & Biotechnology Jobs

Job Description

Job Description:Job Description -Conduct customer service training for new hires and recurrent training for employees in the areas of customer orientation, new products or processes, systems or tools used, etc. - Assist with the development of training manuals, modules, and curriculum courses Prepare all materials for training courses prior to class Collect feedback from associates, agents, Supervisors -Quality Monitoring team to identify new training needs Maintain and update training materials as appropriate Interact with training vendors and attend related training conferences and seminars - Demonstrate ability to quickly learn and adapt to new policies and procedures, and processes of the customer service center Kindly share your resume &amp quot se00461702@techmahindra.com&amp quot Contact Person: Sneha :9512776343