Hiring for Citizen Services Content Management Specialist Gurugram for Exp. 6 - 8 Years at Accenture Solutions Pvt Ltd.
Esteemed client of Orion TrueTech Services India Guruvayur, Kerala, India
Oct 22, 2017Full time
Job Description:Role Outline Industry Content Management team focuses on creating structured accessible reusable and relevant content for the industry practitioners across Accenture. The Industry Content Management Specialist assesses current state of existing content .includes looking at usage satisfaction age relevance etc.. and defines action plan to address content gaps .e.g. harvest or develop.. The Specialist also supports the Industry Content Management Lead in comparing current state to content priorities and in comparing current state to expected usage for strategic content. The Industry Content Management Specialist is expected to: Help assess current state of existing content. .Includes looking at usage satisfaction age relevance etc.. Define action plan to address content gaps by harvesting Check on New Wins or SAP Report for possible Engagement Harvesting opportunities Follow up with Engagement contacts for relevant information Determine key assets that need to be extracted from identified projects and understand Accenture Intellectual Property Policy for Business Services Offerings and knowledge assets Maintain pages developed for the practice professional communities offering sites training pages to ensure latest content is found on the site. Work with key stakeholders .Professional Community leads Marketing team LandTD etc.. for key updates and identify new content that needs to be highlighted on the sites. Analyze metrics identify trends in data and recommend next step .page views search data. Key Responsibilities Value Creator Assess current state of existing content. .Includes looking at usage satisfaction age are people using it etc.. Define action plan to address content gaps .e.g. harvest. Creates structured accessible usable and relevant content Design pages for the practice offering sites training pages .Consider developing central team with senior design skills. Identifies Priority Engagements for harvesting from New Wins or SAP Report and follows up with engagement contacts Business Operator Ability to work closely with Industry Content Management Lead and internal stakeholders in a dynamic and fast-paced environment requiring the individual to manage simultaneously several tasks while paying attention to detail and quality Ability to develop and maintain excellent working relationships at all organizational levels with internal stakeholders Strategizes according to the metrics and results analysis Ensures transparency of contents created Promotes reuse of relevant key knowledge assets for the industry People Developer Ability or experience in leading a team of 1-2 Shares best practices insights and expertise with others