Hiring for Opening for Phone Banking Officer in a Leading Bank- Thane / Mumbai in Mumbai, Navi Mumbai for Exp. 0 - 3 yrs at Mumbai Rozgaar Private Limited.
Esteemed client of Orion TrueTech Services India Mumbai, Maharashtra, India
Mar 05, 2018Full time
Job Description:Hiring For Phone Banking Officer with Leading Private Sector Bank Location: Thane Designation: Phone Banking Officer Grade: Assistant Manager Process: Voice process (Inbound / Outbound) Shift: Females - Day Shift Males - Day shift (Rotational) Salary: Freshers: 1.70 LPA& amp nbsp Experienced: upto 3 LPA (Depending on last drawn salary & amp amp interview performance) Job role: 1. Handling Customer Queries and Providing Information as per Defined Standards 2. Effective Re dress of all Customer Complaints and Providing Solutions/escalating Problems 3. Follow Up On Escalations and Closing Them 4. Educating Customers About Bank' s other Products and Services 5. Generating Leads and Passing Them to Concerned Department 6. Providing Feedback to the Team Leaders About Product and Process and Contribute to the Improvement 7. Educating Customers About Channel Migration 8. Improve Efficiency as per Interactions and Feedback Received 9. Updating Product and Processes in Data bank 10.Dealing with Banking schemes. 11.Pitching for banking products to the customers 12..Achieving set targets for the company. Eligibility Criteria: -Should be a Graduate -Should Have Good Communication skills in English -Should be Flexible with Shifts -Should be interested working in a banking sector Benefits: -Will be on the direct Payroll of Bank -Each and every bank holidays will be given -Can apply for Internal job posting Interested Candidates can Mail their CV to email@example.com or can call on- 7738091635 (Jyoti) Regards Jyoti Mumbai Rozgaar Pvt Ltd.