Hiring for Trainers for 4g Process (immediate Joining Only ) in Ahmedabad, for Exp. 1 - 6 yrs at Tech Mahindra Ltd.
Esteemed client of Orion TrueTech Services India Ahmedabad, Gujarat, India
Nov 17, 2017Full time
Job Description:Job Description -Conduct customer service training for new hires and recurrent training for employees in the areas of customer orientation, new products or processes, systems or tools used, etc. - Assist with the development of training manuals, modules, and curriculum courses Prepare all materials for training courses prior to class Collect feedback from associates, agents, Supervisors -Quality Monitoring team to identify new training needs Maintain and update training materials as appropriate Interact with training vendors and attend related training conferences and seminars - Demonstrate ability to quickly learn and adapt to new policies and procedures, and processes of the customer service center Kindly share your resume & quot firstname.lastname@example.org& quot