Mayank Gupta

  • MBA(Marketing) with 10 yrs exp. in pharma sales and 2 years in healthcare mgmt.
  • Meerut, Uttar Pradesh, India, Delhi, NCR
  • May 11, 2018
Full time Pharma, Healthcare & Biotechnology Jobs

Personal Summary

I've done MBA(Marketing) from UP Technical University,Lucknow. Now I'm working as a Head of Max Super Speciality Hospital OPD Centre in Meerut. I'm confident,hardworker,focussed person.

Work Experience

Centre Head
Jul 2016 - Max Super Speciality Hospital,Vaishali

Staff and Facility Management

 

  • Manage the team of Front office, Billing & Marketing Executives & Referal Asst Sales Manager & Nursing Staff.
  • Review in-patient billing / discount charges estimation documents etc., and send to Finance forapproval
  • Monitor attendance in the facility the summary of attendance
  • Provide approval forpetty cash for facility expenses; send monthly expense statements to Finance
  • Co-ordinate with doctors forspecific appointments; ensure they receive their daily and weekly schedules
  • Manage day to day operations in the centre
  • Provide leadership to the team to achieve high morale, quality outcomes and positive financial results.
  • Establish accountability and ownership of deliverables across all team members.
  • Actively and routinely interfaces with team members to assess and address questions, issues and concerns on all fronts; be the first point of contact for team members

            Patient Care

 

  • Treat all patients with compassion and empathy irrespective of the nature of interaction from them
  • Maintain professional conduct, good communication skills and confidentiality in the care of patients.
  • Understand needs and provide counselling services to patients by explaining treatment and plans 

 

Process Improvement  

 

  • Implementing effective techniques for efficient operations and achieve maximum cost savings.
  • Analyzing and implementing ways and means for minimizing wastages / rejection.
  • Make constant efforts to increase productivity of staff, workers and equipment and hence reduce cost of operations.
  • Review the financials and expenses against approved budget and check variance to take corrective action.
  • Implement improved processes and management methods to ensure quality care in provided to patients.
  • Prepare information for discussion during monthly Operations

 

          Budget & Cost Control 

 

  • Designing and executing systems and processes for enhanced monitoring and control of resources and improved operational efficiency.
  • Monitor budgets, forecasts & operational plans to ensure business targets are exceeds and revenue maximization opportunities are capitalized upon.

 

         Sales,Marketing & Branding

 

  • Sales, Marketing, Business Development, Brand Promotion.
  • Expand Clinic's outreach activities and referral network to ensure effective partnerships are formed which will facilitate the development of a comprehensive and geographically dispersed integrated health care system.
  • Develop the Marketing and Brand Strategy in alignment with business goals and objectives.
  • Improve revenue by converting prospects into patients 
  • Outreach activities to engage the community
Area Sales Manager
Feb 2015 - Jun 2016 Alembic Pharma(Gastron)
  • Maintaining & increasing sales of company’s products
  • Reaching the targets & goals set for the area
  • Establishing, maintaining & expanding the customer base
  • Increasing business opportunities through various routes to market
  • Setting sales targets for individual reps & team as a whole
  • Recruiting & training sales staff
  • Allocating areas to sales representatives
  • Monitoring team’s performance & motivating them to reach targets
  • Compiling & analysing sales figures
  • Possibly dealing with some major customer accounts myself
  • Implementing the company strategy across all territory
  • Analyses field sales activity & performance on a regular basis
  • Indentifies performance issues for individual territories & developes improvement plans
Business Executive
Aug 2012 - Jan 2015 Ranbaxy Pharma(Respiratory)
  • Responsible for selling and marketing Repiratory Inhalers
  • Performs one-on-one meetings withpharmacist, doctors, and nurses
  • Monitors the supply of drugs as well as inform doctors,pharmacist and nurses of the forthcoming changes
  • Introduces new products of the organization
  • Visits hospitals & clinics to meet with doctors to persuade them to write Ranbaxy’s products
  • Discusses dosage,use, and effect of new drugs and medicinal preparations.
  • Gives samples of new drugs to customer.
  • Conduct Spirometry Camps,Clinics,CME’s,Conferences
Territory Manager
Jul 2008 - Jul 2012 Wockhardt Pharma(Merind)
  • Responsible for selling and marketing of pharmaceutical drugs
  • Performs one-on-one meetings withpharmacist, doctors, and nurses
  • Monitors the supply of drugs as well as inform doctors,pharmacist and nurses of the forthcoming changes
  • Introduces new products of the organization
  • Visits hospitals & clinics to meet with doctors to persuade them to write wockhardt’s products
  • Discusses dosage,use, and effect of new drugs and medicinal preparations.
  • Gives samples of new drugs to customer.
  • Conduct Nerve Jeevan Camps,Clinics,CME’s,Conferences
Territory Manager
Aug 2006 - Jun 2008 Cipla Pharma(Respiratory)
  • Arranges appointments with medical professionals like doctors and pharmacists to spread awareness about the drugs and medicines of the organization
  • Maintains good relationship with nurses and doctors as well as develops contacts with people in the medical world
  • Educates the advantages of drugs of the organization to doctors and other medical professionals
  • Organize Camps,Conferences,CME’s and studies data to describe new products and develop sales approach
  • Maintains up to date knowledge on latest development in the field of medicine
  • Sells medical products and performs other tasks as required

Education

MBA(Marketing)
Jul 2004 - Aug 2006 U.P. Technical University
BCA(Computer)
Jul 2001 - Jul 2004 C.C.S. University
12th(Commerce)
Apr 2000 - Jun 2001 U.P. Board
10th(Commerce)
Apr 1998 - Jun 1999 U.P. Board