Worked on ECRM, which is the group’s solution for the lead management and productivity tracker of employees.
It was further integrated with all third party products websites offered by Bank ing order to simplify the sales of product and real time assessment of performance. Handle change requests, preparation of Requirement and design specifications for the same. Liaise with the Business and Technology teams.
Identify requirements via industry standard analysis techniques such as data flow modeling, workflow analysis, and functional decomposition analysis