Job Description: oNegotiates down payment with customers and company sales staff to allow customer to purchase above their credit limit. oAnalyzes and researches customers receivables account delinquency and determines the type of communication method to facilitate payment. oResolves disputes related to customer payment on delinquent accounts and negotiates and ensures payment from customer. oRecognizes trends for non- payment and resolves issues by engaging internal partners. oInitiates the dispute resolution process with internal company partners and follows issue and ensures resolution for company and customer. oAnalyzes at-risk customers and recommends account strategies to prevent delinquencies. oPerform cash allocation for open payment. oDoing some AR reconciliation at account level. Ensures that the company converts revenue to cash by determining appropriate credit levels and collecting accounts receivable. Manages credit and collection processes, ensures compliance with company policy and legal requirements, assures process quality, and provides training and support. Analyzes customers financial condition to determine credit limit and risk rating. Maintains on-going relationships with high-value customers and sales organizations. Ensures payments are collected in a timely manner and resolves issues and disputes that prevent customer payment. oFirst level university degree with a focus in business or economics recommended or equivalent experience. oTypically 2-10 years of experience.