Hiring for Noida BPO~ UK Shifts~ Sunday Fixed Off~ Freshers~ Collections Noida for Exp. 0 - 3 Years at KVC Consultants Ltd...
Esteemed client of Orion TrueTech Services India Chennai, Tamil Nadu, India
Apr 03, 2019Full time
Job Description:< b> Job Description< /b> < br> < br> Excellent opportunity To Work With a Leading MNC in NOIDA for UK Shifts (Freshers and Experienced Can Apply)< br> < br> < b> Contact Person: < /b> Lovita 9821182648 / Sakshi 9821182647< br> < br> < b> Address< /b> : KVC CONSULTANTS LTD, OM Complex, 2nd Floor, Sector 15, Opposite Nirulas Hotel, Noida< div> Near - Sector 15 Noida, Metro station< /div> < div> Exit Gate no 4 and move 200 meters towards Indian oil Petrol< /div> < div> pump - KVC is at OM Complex - Opp Nirulas Hotel< br> < br> Documents Required: Aadhaar Card and Educational Documents (Graduation Certificates)< br> < br> < b> Eligible :-< /b> < /div> < div> Gradaute< /div> < div> UG with 1 year of Exp< /div> < div> BTECH with 1 year of Exp.< br> < br> < br> < b> Pls go through the below mentioned Job Description ::< br> < /b> < br> - Provide exceptional customer support when communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions. < br> < br> - Resolve tickets over the telephone, via email - Analyze customer reported information to identify problems and concerns. < br> < br> - Perform problem research and testing when necessary. < br> < br> - Deliver high quality and timely resolutions to problems. < br> < br> - Initiate follow-up to other service areas when appropriate. < br> < br> - Track and manage resolution of software deficiencies on customers behalf. < br> < br> - Successfully answer questions on technical aspects of the software applications.< br> < br> - Perform other duties and responsibilities as necessary.< br> < /div>