ITIL Process Consulting | 4 to 9 years | Mumbai & Bangalore

  • Anywhere
Company: Capgemini
Experience: 4 to 9
location: Mumbai, India
Ref: 27765161
Summary: Job Description

* Define Service level KPI measurement framework for various engagements.

* Facilitate integration of service management tools with processes and SLA KPIs.

* Perform process and SLA KPI s testing on service….

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